Efficient Public Services
In NoTime
24/7 pay as you use call center for public services to eliminate fixed costs with NoTime remote modular workforce. Scale up or down easily for varying customer service demand.
Pay per Minute Residents Helpline
Public service organisations can handle varying customer service call volumes with NoTime Remote Modular Workforce
NoTime freelance talent who are trained for your services will resolve the issues before they get bigger and more time-consuming for public service workers.
Reduce Cost While Improving Service Quality
NoTime will monitor the agent activity and interactions with the end customers to avoid any data breach or leak of confidential information
24/7 Phone Service with Trained Talents
All the conversations will be recorded for both inbound and outbound calls unless customers advise otherwise. Recorded data will be accessible through NoTime reporting platform.
Multi-Language Support
Text transcript of each recording can be created through NoTime reporting platform if needed. For Strict Data Privacy customers call transcipts will be created automatically and analysis regularly to detect and malicious conversations.
Better Customer Feedback
Freelance talents are incentivised for a great customer feedback, therefore do their best to keep your customers happy. You can monitor Net Promoter Score for your skiils real-time.
Maximum Flexibility for Your Business
NoTime Remote Modular Workforce servie helps businesses to minimise their financial commitments for more sustainable growth
Pay Per Minute Talent
Businesses will pay based on the number of minutes spent for each call by freelance talent.
CRM and Ticketing Service
NoTime also offers no-cost CRM and Ticketing service specifically designed for hospitality industry
Seasonal Talent
Your NoTime teams can scale up and down based on your seasonal resource needs easily
Public Services Call Center in Three Steeps
- 2.
Publish Skills Needed
- 3.
Start Accepting Calls
