Productivity Suite
NoTime offers no-cost reporting and real-time monitoring features. You can schedule the reports, scorecards for daily, weekly, monthly performance and monitor the daily stats from real-time reports.
Real-time Monitoring
NoTime offers Comstice Wallboard solution as part of your service. You can create your dashboards using the existing key formance indicators and access it from a web browser, mobile app and desktop ticker.
Access all call recordings
NoTime offers instant access to each audio recording for your call centers. They are stored for three months for compliance. You can request to extend the retention period for a longer duration.
Convert call audio to transcripts
Businesses can create the text transcript of each conversation and run additional analysis for quality assurance.
Real-time decisions for the best interest
Based on the data from various resources about your customer, Bes Next Action advises the best next step for your business and the customer.
Reporting & Analytics
NoTime offers Comstice Quartz reporting and analytics platform as part of the service. You can access stock reports, create custom reports, schedule the reports and receive them as an email.
Voice Recording for Quality Assurance
Access all call recordings
NoTime offers instant access to each audio recording for your call centers. They are stored for three months for compliance. You can request to extend the retention period for a longer duration.
Convert call audio to transcripts
Businesses can create the text transcript of each conversation and run additional analysis for quality assurance.
Configurable Call Flows
Real-time decisions for the best interest
Based on the data from various resources about your customer, Bes Next Action advises the best next step for your business and the customer.
