Blogs

Ideas, challenges and methods about remote modular workforce and agile customer service.



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May 31, 2021

Best Call to Action for Your Website

What is the best call to action for your company website? Is it webchat, callbacks or webforms? Or maybe subscribing to your service for the trial. I think the real question is what is the action, that visitors can take to make them love your product. So not only they will become long-term, paying customers but also tell everybody about your company and your brand.


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May 28, 2021

Increase Startup Success Rate by 70%

Almost every event or a Youtube video about startups begins with this note; 90% of the startups fail. In fact, it is not only the startups. According to the US Small Business Association, 70% of the small businesses fail within the first ten years.



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May 28, 2021

Customer-Led Growth in FinTech

The biggest challenge for the Fintech companies today is to build trust. Electronic Money providers, payment services, crypto exchanges, money transfer companies and next-generation online banks are relatively new in the market. Therefore, proving that they are a legitimate business is very important for their growth. Offering an engagement over the phone with local experts can signal this trust to fintech customers. The ability to talk to an expert any time of the day and the weekends can definitely help the company to become a trusted business.