Global Call Center Infrastructure

NoTime offers no-cost global call center worldwide along with wallboards, reporting, analytics, CRM and Ticketing tools

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Worldwide Phone Numbers

NoTime offers local phone numbers in your country, state and the city as well as toll-free numbers as part of the service

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Global Talent Pool

You can access local talent to your customers as weel as overseas talent and blend them together for your fixed budget

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Scorecards

NoTime offers dashboards, reporting and analytics tools so you can monitor the customer behavior, talent and service performance real-time and historically.

Pay as you use Call Center with Talent

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Inbound Lead Conversion
Key Performance Indicators

Real-time and historical reports include the common indicators used in the industry

Free E-Learning Portal
Greetings and Call Endings

You can specify the greeting agent should say to the caller and ending message which can be used to ask NPS scoring

Dynamic Talent Pool
Mock Call Scenarios

Four of five potential conversations which we can load to AI-Based e-learning platform to test agents

No-Cost Cloud Call Center
FAQs and Knowledge Base

Common questions or issues reported with resolution steps which should be updated frequently

Analytics and Forecasting
Key Questions Script:

Any questions agents should ask during the conversation can be scripted and displayed to the agent so she can ask them and update with the answers.

Agent Screening and Data Privacy
Quality Assurance Criteria

Each call can be recorded for quality assurance and compliance. You can access call recordings from NoTime Reporting Dashboard.

Start Your Pay as You Use Call Center in NoTime

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