Grow Your FinTech Business In NoTime
Offer 24/7 call center service, build trust and grow faster with NoTime pay as you use remote modular workforce
“Fintech is all about trust; it fades away easily when you are 163rd in the webchat queue for one of the top five crypto exchanges.”
You can create a customer service team with remote modular workforce regardless of the size of your fintech businesses.
NoTime freelance talent can help to convert your hot leads into paying customers forhigher growth and maximise customer retention with 24/7 phone support
NoTime FinTech Customer Service Framework
NoTime will monitor the agent activity and interactions with the end customers to avoid any data breach or leak of confidential information
24/7 Phone Service with Trained Talents
All the conversations will be recorded for both inbound and outbound calls unless customers advise otherwise. Recorded data will be accessible through NoTime reporting platform.
Multi-Language Support
Text transcript of each recording can be created through NoTime reporting platform if needed. For Strict Data Privacy customers call transcipts will be created automatically and analysis regularly to detect and malicious conversations.
Better Customer Feedback
Freelance talents are incentivised for a great customer feedback, therefore do their best to keep your customers happy. You can monitor Net Promoter Score for your skiils real-time.
Maximum Flexibility for Your Businesses
NoTime Remote Modular Workforce servie helps businesses to minimise their financial commitments for more sustainable growth
Pay Per Minute Talent
Businesses will pay based on the number of minutes spent for each call by freelance talent.
CRM and Ticketing Service
NoTime also offers no-cost CRM and Ticketing service specifically designed for your industry
Seasonal Talent
Your NoTime teams can scale up and down based on your seasonal resource needs easily
Customer Service for FinTech in Three Steeps
- 2.
Publish Skills Needed
- 3.
Start Accepting Calls