Efficient Public Services
In NoTime

24/7 pay as you use call center for public services to eliminate fixed costs with NoTime remote modular workforce. Scale up or down easily for varying customer service demand.

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Pay per Minute Redidentes Helpline

Public service organisations can handle varying customer service call volumes with NoTime Remote Modular Workforce

NoTime freelance talent who are trained for your services will resolve the issues before they get bigger and more time-consuming for public service workers.

Reduce Cost While Improving Service Quality

NoTime will monitor the agent activity and interactions with the end customers to avoid any data breach or leak of confidential information

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1.

24/7 Phone Service with Trained Talents

All the conversations will be recorded for both inbound and outbound calls unless customers advise otherwise. Recorded data will be accessible through NoTime reporting platform.

2.

Multi-Language Support

Text transcript of each recording can be created through NoTime reporting platform if needed. For Strict Data Privacy customers call transcipts will be created automatically and analysis regularly to detect and malicious conversations.

3.

Better Customer Feedback

Freelance talents are incentivised for a great customer feedback, therefore do their best to keep your customers happy. You can monitor Net Promoter Score for your skiils real-time.

Maximum Flexibility for Your Business

NoTime Remote Modular Workforce servie helps businesses to minimise their financial commitments for more sustainable growth

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Pay Per Minute Talent

Businesses will pay based on the number of minutes spent for each call by freelance talent.

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CRM and Ticketing Service

NoTime also offers no-cost CRM and Ticketing service specifically designed for hospitality industry

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Seasonal Talent

Your NoTime teams can scale up and down based on your seasonal resource needs easily

Public Services Call Center in Three Steeps

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  • 1.

    Register your organisation

  • 2.

    Publish Skills Needed

  • 3.

    Start Acceoting Calls