February 4, 2021
Gig Economy will help you offer great Customer Service
Gig economy excels when there are large variations in customer demand. Can pandemic be the catalyst to move to gig economy in customer service?
Blogs
Ideas, challenges and methods about remote modular workforce and agile customer service.
November 16, 2020
Transform Go-to-Market with Remote Selling
97% of the US businesses are changing their Go-To-Market strategy, focusing on remote selling and data-driven technologies. Learn how your business can transform from field sales to virtual account executive model with real customer reps, regardless of its size.
November 10, 2020
What is Remote Modular Workforce?
Is it possible to handle some of the remote working roles with freelance talent? Would it be safer to work as a remote freelancer in the volatile job market? Could “Pay per minute” remote freelancing be more future-proof?
October 12, 2020
Tele-workable Jobs with Shared Talent
Pandemic changed the way we evaluate the businesses; “Can their operational model survive?” or “how tele-workable is their business model?” are the questions we often ask these days. In America, the rate of full-time jobs to work from home gone from one in fifty before the pandemic to more than one in three.
September 26, 2020
Call Center Efficiency Problem and the Solution
Call center is the most preferred option by the customers to get some help. But, call center services today are not very efficient. Businesses don’t know 100% how many calls they will receive each day. Because of that, they overstaff their call centers; they hire more agents for the shift in case they get more calls than usual.
