How to Find Telework Jobs

Yigit Zorlu November 11, 2020
Uberization of Call Center
Telework Jobs are changing for the better and you can build your remote working career quickly with these simple tips.

Since the pandemic, there is a major shift in the way businesses operate in the United States and the rest of the world. Until 2020, only two percent of the workers were home-based. Today (June 2020), 37% of the workers are working from home. This rate is 45% in Switzerland and only 11% in Cambodia. The percentage of tele-workable jobs has become an economic indicator for a country. Higher the percentage of tele-workable jobs in the market, more sustainable the economy is.

Uberization of Call Center

Remote Working Career

So if the future is remote working, what are the risks and opportunities for you? The biggest risk obviously is to be forgotten or ignored within an organisation. When you are remote, it is much harder to show your presence and personal skills, difficult to socialise with the stakeholders in the business. You are just a small square in a big video meeting.

Uberization of Call Center

In some cases, businesses will realise that they do not need full-time roles for certain skills and will consider sharing the remote workers with other businesses. This is called Remote Modular Workforce and this could be your career opportunity. You can support multiple businesses over the phone and get paid based on the number of minutes you handle their calls. These calls could be for some internal functions as well as some customer enquiries.

The Opportunity

Pandemic also changed how businesses go to market and acquire customers. Field sales opportunities scaled down dramatically and many organisations are moving towards virtual selling by utilising remote workforce. So, there is already a big shift towards remote working model permanently. You can become a freelance customer expert and support multiple businesses by handling their customer calls over the phone. You will get paid for the number of minutes spent to handle customer calls. You can build your positive customer feedback to increase your rate. In the long run, you can get qualifications for popular skill such as on-call medical nurse or an IT consultant to further increase your rate.

How You Will Make Money

You will learn new skills and answer customer calls from multiple businesses. You will make money;

  • from the number of minutes you spent to handle calls.
  • weekly Retainer Fees from less busy skills; get qualified and stay logged in to claim retainer fee each week.
  • by getting high customer feedback scores and increasing your tier; from customer expert to customer advocate and then customer ambassador
  • rate surge for some urgent needs in certain skills
  • from sales commissions

You can calculate your potential earnings from here.

Work-Life Balance and Career Progression

As a freelance remote worker, you have more flexibility for managing your work and life. You can work in flexible hours, work from anywhere in the world as long as the Internet quality is acceptable.

As you collect more positive customer feedback, you will be eligible for higher paying, business critical skills. Beyond that, you can get qualified as a specialist on certain subjects and increase your earnings even further. At the same time, you can minimise the risk of losing your job as a freelancer.

You can learn more about how to become a freelance remote worker and take action to become one by clicking here.



And the best part is; NoTime Freelance Experts can work from anywhere in the world with flexible working hours. Because the freedom is your biggest wealth.

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