Manage your costs while handling customers with a stellar service for faster growth and higher retention
Customer Service Costs
Businesses can have a fixed budget per week or month and NoTime will automatically blend the local and overseas talent usage to keep the costs within the budget as much as possible.
Blend Local and Overseas Resources
You can use talents local to the caller for more critical skills and overseas talent for other skills. This will help you to manage your budget efficiently and also cover out of hours talent needs easily.
Weekly Retainer Fee
If your business does not have high volume of calls but need skilled agents available in your working hours, offering weekly retainer fee will attract more talent to qualify for your skills and become available online.
Instant Budget Savings
As you improve your business processes and online tools, your business will be incentivised immediately. There will be less calls, less spending on your NoTime budget when you improve efficiency in your business.
Credit Your Business Account
NoTime is a pre-paid service; it is the single biggest reason many top talent and quality overseas call centers join NoTime. You need to credit your balance to start accepting customer calls through NoTime Talent Pool.
Fast Payment to the Talent
NoTime pays the talent very quickly, therefore many experts and skilled people join NoTime; for the fast and guaranteed payments.
Payment Automation and Alerts
NoTime can automatically credit your account if it goes below the specified minimum limit. We will also send email and SMS notifications to credit your account if there is no automated method selected.