This brings us a new question; Can some of these tele-workable jobs be
done by the shared freelance talent and the business pays only when
they use these resources? Can a small business offer services such as
a call center which they weren’t able to do before?
Sharing economy brought efficiency to many industries and business
models. As the business becomes more digital, it also need to be more
“available”; companies should be able to operate outside their usual
working hours and handle customer enquiries instantly. Working with
the freelance talent and sharing them with other businesses can help
to achieve this. Paying the trained talent for your business as you
use them eliminates many efficiency issues and reduces fixed costs.
For the freelance talent, there are many opportunities to earn more by
serving multiple businesses and building a career using positive
feedback. So, they are more committed to the job than traditional
NoTime is a platform where companies can meet freelance talent, help
them to train for their business needs and pay as they use them based
on the number of minutes spent over the phone. You can build a virtual
inbound sales team, inbound customer service, technical support and
many other functions in NoTime, pay only when you use the talent.
NoTime offers an e-learning platform where you can submit your
learning materials, exams, customer qualification questions and FAQ
for each of your skill needs. It also provides a global call center
infrastructure where your customers can call your numbers and the
calls will be answered by the experts who are qualified for the skills
your business needs. NoTime makes the local talent more affordable. It
also helps to filter overseas talent based on their past performance.
You can listen to the sample recordings of each talent and choose the
ones suitable to your business.
For the guaranteed availability of the trained talent, businesses can
offer weekly retainer fee to make sure that there will be sufficient
talent resource available in the peak hours.
Mobile Contact Center Solutions
Mobile Agent and