I’m sure you heard the news. Starting from June 2021, making
marketing calls with robocalls will be blocked by telecom companies
in the United States and Canada. Buying thousands of phone numbers
and cold-calling them will not be possible anymore. So what’s next
for the marketers? Challenges and solutions? Here is my take about
Inbound Selling which I believe is the right alternative to Cold
End of robocalls. This has a massive effect on the marketing and lead
generation industry. But it had to happen. Today, an average phone
user in the US receives 4 to 6 robocalls every single day. This is too
much, and we have to move on.
So what’s next for the marketers? How can we promote our products, run
campaigns without any cold calling or robocalls? Inbound sales and
inbound marketing will be the only option and the right one. But there
is a challenge. Talking to someone over the phone is the best way to
promote a product. Elevating their awareness into interest for our
product and eventually leading them to a sale. That was possible in
cold calling. But in inbound selling, we don’t know when we gonna get
the customer calls, and how many people we will need to answer them.
It is very costly to operate an inbound customer service in the
traditional call center format.
That’s why we built NoTime . Companies can work with freelance
customer experts in NoTime platform. A professional who is trained for
your product and local to your customers can handle their calls any
time of the day, regardless of the size of your business. If you don’t
have any calls, they can take calls from other companies. You will
only pay for the number of minutes spent on each call. If you don’t
receive any calls, you pay nothing. You can assign account managers,
to every single customer you have, and you will only pay for the
number of minutes they spent for each call. Are the calls expensive?
One call often costs less than a single click on a search engine ad.
NoTime Platform offers all the technology you need for communicating
with the customers;
Global Call Center infrastructure, recording of each call, reports,
dashboards, screen sharing, integration with the back-office
applications… Any tech you need is part of the service.
You don’t need to make any upfront investment and there are no fixed
recurring payments either. Pay as you use.
Well, sounds interesting. but does it actually work? Can a freelance
customer expert perform better than in-house staff? How about
security, privacy? How can you make sure that there will be a trained
expert available to take your customer calls any time of the day?
There is only one way to find out. Try NoTime. Visit notime.io and
check the answers to all these questions. Register your organization
and start building your customer success network with freelance
customer experts. You can achieve better inbound selling, higher
customer retention, and growth in NoTime.