You will only pay based on the number of minutes spent by the freelance expert to handle the customer call. If no calls received, you pay nothing.
Freelance customer experts are already trained for general call center skills. They will also be trained and pass the test for your business needs.
Businesses can pay weekly retainer fee to the agents to guarantee agent availability in their target hours.
NoTime can be integrated with your backoffice apps securely using APIs so that experts can validate customer identity, access account details and past tickets.
Each call will have a ticket generated including result codes, answers for customer qualification questions, follow-up actions and comments from the expert.
Your customers can also start a call over the Internet using web and mobile browser. Click here to learn more about Click and Call
Free dashboards and reporting available to manage the call center activity in NoTime. Click here to learn more about the reporting and real-time dashboards.
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