As business becomes more digital, your customers expect 24/7 service with instant response and resolution.
Why Freelance Customer Experts
Pay Per Minute
You will only pay based on the number of minutes spent by the freelance expert to handle the customer call. If no calls received, you pay nothing.
Trained and Qualified Experts
Freelance customer experts are already trained for general call center skills. They will also be trained and pass the test for your business needs.
Guaranteed Availability
Businesses can pay weekly retainer fee to the agents to guarantee agent availability in their target hours.
Integration with Backoffice Apps
NoTime can be integrated with your backoffice apps securely using APIs so that experts can validate customer identity, access account details and past tickets.
Ticket for each call
Each call will have a ticket generated including result codes, answers for customer qualification questions, follow-up actions and comments from the expert.
Click and Call from Your Website
Your customers can also start a call over the Internet using web and mobile browser. Click here to learn more about Click and Call
Real-Time Dashboards and Historical Reports
Free dashboards and reporting available to manage the call center activity in NoTime. Click here to learn more about the reporting and real-time dashboards.
Pay as You Use Customer Service with Talent
Pay Per Minute
You will only pay based on the number of minutes spent by
the freelance expert to handle the customer call. If no
calls received, you pay nothing.
Trained and Qualified Experts
Freelance customer experts are already trained for general
call center skills. They will also be trained and pass the
test for your business needs.
Guaranteed Availability
Businesses can pay weekly retainer fee to the agents to
guarantee agent availability in their target hours.
Integration with Backoffice Apps
NoTime can be integrated with your backoffice apps securely
using APIs so that experts can validate customer identity,
access account details and past tickets.
Ticket for each call
Each call will have a ticket generated including result
codes, answers for customer qualification questions,
follow-up actions and comments from the expert.
Click and Call from Your Website
Your customers can also start an Internet call from your
website using web and mobile browsers.
Click here to learn more about Click and Call
Real-Time Dashboards and Historical Reports
Free dashboards and reporting available to manage the call
handling activity in NoTime. Click here to learn more about
the reporting and real-time dashboards.
Create 24/7 Customer Service in Three Steps
- 2.
Publish Skills Needed
- 3.
Start Accepting Calls
